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Referrals

If a doctor has discussed a possible referral for another opinion, they will also discuss the hospital of your choice for the referal. All NHS referrals now go through the Referral Facilitation Service (RFS) which processes the referrals. If you have not heard from the RFS within three or four weeks, please contact the freephone number on 0800 756 7751 and they will help you further with your referral.

If you are disabled, elderly or invalid and are unable to arrange your own transport, you need to mention this clearly to your doctor at the time of the conversation regarding your referral.

The practice will no longer be able to make arrangements for transport. These arrangements are made by the rfs. If you have a follow-up at a hospital then you should ensure that your transport arrangements are made directly with the hospital prior to leaving the hospital.

Staff Protection

A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the National Health Service. The staff in this practice have the right to do their work in an environment free from violent, threatening and abusive behaviour and everything will be done to protect that right. At no time will any violent, threatening and abusive behaviour be tolerated in this practice. If you do not respect the rights of our staff we may choose to inform the police and make arrangements for you to be removed from our medical list.

Freedom of Information – Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available. This scheme is available from reception.

Audit & Research

The practice is actively involved in regular audits and research. The practice has been accredited as a Research and Development Centre of the Primary Care Research Network.

GPs Mean Earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in the practiice of The Medical Centre in the financial year 2015-16 was £42,100 before tax and National Insurance.  This is for 1 full time GP, and 2 locum GPs.

The average pay for GPs working at the Medical Centre in the financial year for 2014-15 was £26,583 before tax and National Insurance. This is for 1 full time GPs, 4 sessional GPs.

Please Note:
NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice

Your Neighbourhood Professionals. Just a Click Away! The Richmond Practice 2
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192 Twickenham Road, Hanworth, Middlesex, TW13 6HD
  • Telephone 020 8481 7989
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Your Neighbourhood Professionals. Just a Click Away! The Richmond Practice 2
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